Vacation home rentals reviews have their pros and cons for property owners as well as renters. The property owner can sometimes see a negative review as detrimental to their number of bookings; however the renters view them as informative clues to avoid being caught off guard with a poor rental experience. On the opposite side, positive reviews are what every vacation home rental owner strives for, but too many positive reviews may send a red flag to renters about their credibility.
In response to this ongoing debate within the vacation rental industry, Hotels Vs Homes has decided to take a truly unique stance on vacation home rental reviews on our site. We have chosen a neutral stance, in the sense that we do not include, or offer vacation home reviews on our site. Instead we have decided to allow space for the homeowners to post guest testimonials rather than allowing guests to post reviews. This way the owner can post the testimonials that they feel best accentuate their property, without the risk of becoming a victim to false or hostile reviews.
Through research and discussions with our clients, we have learned a lot about a number of false negative reviews posted because of personal vendettas, innocent misunderstandings, or in some cases because of as a hostile attempt to reclaim a percentage of the rental fees. We believe that a medium that allows for these kinds of actions towards our clients is simply irresponsible and most importantly not acceptable.
Travelers and renters must do their due diligence when researching a vacation home rental. It is crucial to ask the vacation home owner for testimonials and references from previous vacationers. We recommend that you contact these references in order to really get as much information as possible before you make your final decision. If you believe that you have discovered a fraudulent property or property owner, please email us the property number of the listing and the reason why you suspect fraudulent activity at rentercomplaints@hotelsvshomes.com. We address each of these situations individually in order to assure that our vacation home rental options are not tainted with fraudulent listings.
Despite the fact that we do not post reviews for vacation home rentals, we do however have customer reviews for hotels. These reviews can be found listed below the main photo in the summary tab for each hotel.
On the other side of the spectrum, since Hotels Vs Homes does not have a specific location for vacation home testimonials, many of the vacation rental owners use the ‘additional information’ section for the guest testimonials that they wish to include. With room for up to 500 characters per paragraph, there is plenty of space for guest testimonials, as well as any other information the owner would like to include.
For any more information about reviews on Hotels Vs Homes, email us at info@hotelsvshomes.com.
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